ABOUT TICKETING
› HOW CAN I BUY TICKETS?
Tickets can be bought online or at the ticket counter at the atrraction itself.
Children 4 and under get in free for Beyond The Lens. If you want to ride FlyRide every guest must purchase a FlyRide ticket and meet the minimum height requirement of 32 inches and maximum weight of 300 lbs.
› What forms of payment do you accept?
Cash and all major credit cards.
Can I get a refund on my ticket purchase?
If circumstances require a refund, we will be happy to process a refund.
I purchased a ticket online, but I don't see my receipt confirmation email?
Please send an email to info@beyondthelens.com.
Will I be able to print tickets purchased from my mobile device?
No need to print tickets purchased online. Your confirmation email will include a QR code that is scanned for entry.
Who do I contact if I am having technical difficulties with the Ticketing Store?
Please email info@beyondthelens.com or call 865-366-1609.
ABOUT GROUPS
Do you offer group rates?
Yes, we do! Beyond The Lens! is perfect for family groups, reunions, athletic teams, churches, motorcoach tours, and corporate groups that are 15 or more paying customers.
Give your group an exciting new experience that will have them sharing and laughing for years to come!
Just give us a call at 865-366-1609 and ask for Group Sales or email Pigeon Forge at groupspf@beyondthelens.com.
Can I set up a school field trip?
Absolutely! Beyond The Lens! exhibits provide an interactive, immersive experience for students that is entertaining and educational.
Learning has never been so fun! Just give us a call at 865-366-1609 and ask for Group Sales.
Donation Requests?
Please email Tracy at tracym@beyondthelens.com with any donation requests you may have. Thanks!
ABOUT THE ATTRACTIONS
Where are the attractions located?
Beyond the Lens! is located at 2115 Parkway, Pigeon Forge, TN 37863. For your convenience, tickets may be purchased online. Tickets are also available at our admissions counter.
IS THERE PARKING?
There is ample parking for cars, vans and buses. Handicap parking is also available.
HOW LONG DOES IT TAKE?
Beyond the Lens! is a self-guided experience, allowing you to take as long as you need to fully enjoy all the interactive exhibits.